FAQs

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Here you will find more detailed information about how our cleaning and disinfecting services work.

If these still don't answer your question, please feel free to contact us

What are the benefits of steam cleaning?

For decades steam has been a critical component of the cleaning industry due to its effectiveness and sanitizing power.
The steam generated by the steamer machine is hot enough to lift off any grease and grime. It generates enough pressure to break down dirt and is gentle enough not to damage the surfaces.

Is the sanitization service effective with Covid 19? 

While steam at high temperature is highly effective to clean and sanitize surfaces, we are adding another layer of protection following CDC guidelines for cleaning and disinfecting hard surfaces.

How long will the cleaning and sanitizing take?

A deep steam cleaning it can take a minimum of 1 hour, it varies by the service performed. We focus on high touch surfaces, although we can customize the service according to your needs. We will provide you an estimated time based on the scope of work.

What arrangements do I need to make before my appointment?

You should receive a confirmation from us upon booking. It will include some recommendations for before and after the service. Our technicians will answer any additional questions you may have about the process.  

Do I have to be present during the service? 

We do require your presence while we conduct the pre-service inspection, and upon completion of the service(s). 

Can I reschedule my appointment?

Things do happen and we understand you may have to reschedule an appointment. You can call us at (469)-456-4674  to find a more appropriate time for you. We do ask that you provide at least 24 hrs. prior to your rescheduling/cancelling.

Will I smell any chemicals after the service is complete?

We do not use harsh chemicals, and there's minimal to no trace of smell on surfaces cleaned. From our cleaning and disinfecting services, you can expect a slight scent of pine.

Will you be able to remove all scratches from vehicle paint?

Based on our assessment, we will be able to determine which scratches from the paint system can be removed or reduced depending on the depth and condition. 

Will the seats in my vehicle or furniture be wet after steam cleaning?

We never oversaturate the fabrics, although upholstered surfaces may be slightly damp after service is complete.

What areas do you service?

Ultimate Steam teams service the greater Dallas Fort-Worth area. There is a small trip fee for areas 30 miles away from 76092 zip code.

What if I am not satisfied with the services performed?

Customer satisfaction is at the top of our priorities. We will always attempt to resolve any issues if you are not fully satisfied with the service.